• In need of urgent medical assistance during weekends, bank holidays and long weekends? DIAL 1733 (local rate)

What to bring?

  • Electronic Identity Card (eID) - Kids-ID (or national registry number if your child does not have a Kids-ID)
  • Sticker of your Health Service;
  • Your anamnesis and a list of the drugs you are now taking;
  • Attestations and insurance documents in case of an accident.

Also have these documents ready when the doctor comes for a home visit!


From 22/11/2019, you can only pay via Bancontact or the Cashfree app. (NO CASH, NO MASTERCARD)
Download Cashfree:




All our consultations are payable immediately. If this is not possible or if the guard doctor visits you at home, you will receive a payment invitation from us. The general terms and conditions applicable since 24/05/2019 can be found here

Always bring your eID with you. If we can check your insurability on the basis of your eID / kids-IDall you have to pay is your personal share.

Patients registered in a community healthcare centre:

  • need to inform the guard doctor or the guard post reception of the community health centre to which they belong.
  • pay only their personal share at the reception.
  • The rest of the fee is invoiced to your local healthcare centre.

You can only pay electronically (no cash)

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